Sick? Hairstylist’s Guide to Canceling or Keeping Appointments

You’re a hair stylist. Your clients are counting on you. And, more than likely, you’ve got your schedule down to a science. Nothing messes up all that more than shivers, chills, coughs and sniffling — all common signs that you be coming down with a cold, the flu or a funky virus.

How do you know when to keep up with your schedule or get on the phone to start canceling all those appointments? It all depends upon your symptoms, how you’re feeling, and whether or not your clients actually want to sit in your chair while you’re constantly grabbing tissues to blow your nose.

Hear what professional stylist Michelle G. has to say about your dilemma in this video. So, if you’re pretty sure it’s a common cold — and you’re not running a fever — leave it up to your clients to decide whether or not they want to keep their appointments. Call them ahead of their appointments, Michelle advises. “Let them know you’re more than happy to have them have them as a client” but go ahead and let them know you’re dealing with a cold.

In most cases, her clients will choose to come in but there are a few that will opt out. The most important thing is that you’re leaving the decision in their hands, she said.

OK. So, there comes a time when you absolutely should cancel those appointments — so that you’re not just doing yourself a favor by getting some rest — you’re keeping your clients from getting sick. Here are signs that you should cancel your appointments or make recommendations for other stylists in the salon where you’re working or renting a booth.

You’re running a fever. If you have a fever over 100 degrees — and you’re coughing and sniffling, there’s a good chance you have the flu that could be contagious for up to five to 7 days after the onset of your symptoms. Stay home. Your clients are counting on you to help them look great — not sick.

You have pink eye. If you have pinkeye, otherwise called conjunctivitis, you likely will experience redness in your eye, itchiness, burning and eye discharge. This is a highly contagious illness. Stay home.

Lastly, whether you’re sick or not, always practice good hygiene by keeping your hands washed and your styling tools sanitized. And manage those appointments and communications with Stylie, a point-of-sale tool designed specifically for independent stylists. You won’t regret it. It won’t necessarily keep you from getting a cold, but it will definitely keep you looking professional.

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Michelle Guetersloh

Michelle Guetersloh

Hairstylist Consultant at Michelle My Stylist
For some, hairstyling’s a job. For others, it’s a passion: an innate gift that lights them up and drives them to outperform and overdeliver. Michelle G. is definitely the latter.

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