Customer Service

A great haircut just isn’t enough to keep a client anymore. It all goes back to customer service that’s not just good, but is so impressive, your customer will stick by your side for life. Discover how to give that impressive customer service to all your clients in these articles.

What to do When Hair Color Goes Wonky

What to do When Hair Color Goes Wonky

Michelle G. – a consultant for Stylie – has had her fair share of hair conundrums while working with clients. But the key to her success can be found in the way she handles each dilemma, always staying calm and communicating with the client, working to gracefully solve each problem. She tells us a story […]

Never Forget that Time is Money in the Salon Business

Never Forget that Time is Money in the Salon Business

You’ve heard it before — time is money. Plenty of people attribute that quote to Benjamin Franklin, who was musing on this type of stuff back in the 1700s. But it is just as true today as it was back then. Especially when you’re operating as an independent stylist with a booth rental model. It’s […]

Hey Beautiful, Avoid These 3 Mistakes in the Hair Salon Business

Hey Beautiful, Avoid These 3 Mistakes in the Hair Salon Business

Have you heard? You’ve got plenty of competition when it comes to corralling your share of customers in the hair styling business. According to the U.S. Census Bureau, jobs in the salon business are projected to grow by 13 percent by 2022, outpacing the average growth rate of 11 percent. Either that means more people […]

A Few Cool Ways to Promote your Fabulous Hairstyling Business

A Few Cool Ways to Promote your Fabulous Hairstyling Business

You know you’ve got the skills; otherwise you wouldn’t have launched your own hair styling business. While you may have the confidence and the ability to transform someone’s head of hair, it doesn’t do you a bit of good if you’re not able to get the word out. Marketing in today’s digital world requires a […]

Salon Marketing Software

5 Ways to Maximize Your Time & Income As a Beauty Professional

Have you noticed that it seems like your fellow hairstylists are jumping on the opportunity to work for themselves and embark on booth rental? There is an undeniable shift happening in the hairstyling industry, and we want to make sure that not only do you get to be a part of the revolution, but will […]

How to Raise the Costs of Your Salon Services with Confidence

How to Raise the Costs of Your Salon Services with Confidence

You may find it an uncomfortable situation, but at some point you’ll find you need to raise your fees for those haircuts, dye jobs and updos. You’re not alone. Many independent stylists find themselves in the position where they need to raise their costs, but are unsure of how their clients will react. Due to […]

How to Get Referrals for Your Hairstyling Business

How to Get Referrals for Your Hairstyling Business

While it might be a little intimidating to ask your clients to give you a referral, this method of word-of-mouth marketing is undeniably powerful. So don’t be shy! Whether you realize it or not, if your clients love the work you’re doing, then of course they will want to talk you up – because they […]

How to Make a Difference as a Hairstylist

Maybe It’s Time to Set Your Entrepreneurial Scissors Free!

Sure, in some ways, it’s easier to work for a salon. You have constant access to their equipment, products and receptionist. And you bypass bookkeeping and tax headaches, too. But there’s a good chance you’re wanting something more, like thousands of other stylists have for the past several years. It seems there’s a huge incentive […]

Give your Hairstyling Business a Makeover

How to Handle Consultations with Your Hairstyling Clients

When doing a consultation with a client, a picture is literally worth a thousand words. Let’s say your client explains that she’s “looking for a chocolate brown color…” Well, what if you jump right into coloring, but your idea of this shade is darker than what she imagined. When you do the grand reveal, you […]

Everyone is Offering Client Loyalty Programs. Hairstylists, Should You?

Everyone is Offering Client Loyalty Programs. Hairstylists, Should You?

In that time old tradition of “you, scratch my back, I’ll scratch yours,” client loyalty programs started emerging like mushrooms all over the modern retail and service industry at least 20 years ago. And lately, they’ve been multiplying like rabbits. These marketing strategies aren’t just for the major retail players. Neighborhood coffee shops, boutiques and […]

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