Customer Service

A great haircut just isn’t enough to keep a client anymore. It all goes back to customer service that’s not just good, but is so impressive, your customer will stick by your side for life. Discover how to give that impressive customer service to all your clients in these articles.

Ways to Challenge Yourself as an Independent Independent Beauty Professional

Why you Need Liability Insurance for your Independent Beauty Business

If you’re renting a booth from a salon as part of your hair styling business, the details can get a bit fuzzy about who is responsible for what. Perhaps, the salon owner is more than happy to have you share receptionist services — greeting clients as they enter the door. However, the sharing is likely […]

Give your Hairstyling Business a Makeover

3 Tips for Succeeding in the Independent Beauty Business

Anyone who has entertained the prospect of running their own business is likely to feel a little intimidated. You should be. It’s not an easy undertaking. Starting your own business as a stylist, even if you decide to go the booth rental route, is no different. #Hairstylists, have you thought about going solo with your […]

Grow Your Hair Salon Business by Standing Out

Grow Your Hair Salon Business by Standing Out

It may be hard to admit, but there’s a good chance you’re not the most skilled stylist in your community. And it’s just as likely that you’re not the cheapest or most expensive. When building your hair salon business — or any other business, for that matter — success comes from standing out in other […]

Entrepreneur Mark Cuban Advises Small Businesses to Focus on the Customer

Entrepreneur Mark Cuban Advises Small Businesses to Focus on the Customer

Whether you’re just starting out with your own hair styling business or you’ve been at it for a few years, make sure you don’t forget this one thing: It’s always about the customer. That’s what Shark Tank celebrity and entrepreneur Mark Cuban told attendees of a Small Business Administration event recently. “It’s always about the […]

How to Create Effective Salon Referral Programs

How to Create Effective Salon Referral Programs

When you’re brainstorming affordable ways to get new clients, don’t forget the usefulness of referral programs. Your current clients serve as advertisers for your work and the customer experience they enjoy at your salon. They’re familiar with you, and love the work you do. So it doesn’t take much to get them to spread the […]

Bobs, Bangs and Business, Baby!

Bobs, Bangs and Business, Baby!

About 90 percent of running a successful styling business is making your clients look fantastic. Consider them your top marketing strategy — walking billboards, if you really think about it. Part of keeping your “walking billboards” looking great is keeping up with the latest hair trends, including those worn by their favorite celebrities in 2016. […]

What to do When You Have a Cold

What to do When You Have a Cold

Despite our super styling strength, hairstylists are still human… which means that occasionally, we will get sick and catch a cold. And because we literally work so closely with our clients, there are certain precautions we must take and polite gestures we must make in order to keep our germs to ourselves and keep our […]

How to Get Referrals for Your Hairstyling Business

Sick? Hairstylist’s Guide to Canceling or Keeping Appointments

You’re a hair stylist. Your clients are counting on you. And, more than likely, you’ve got your schedule down to a science. Nothing messes up all that more than shivers, chills, coughs and sniffling — all common signs that you be coming down with a cold, the flu or a funky virus. Being a #hairstylist […]

Ways to Challenge Yourself as an Independent Independent Beauty Professional

Unlock the Keys to Your Styling Business Through Booth Rental

With booth rental keeping up its steady stream of converts, you may decide the time is right to make the move into ownership yourself. It’s an attractive proposition for easing into ownership. You don’t have to make the massive commitment to purchase your own heavy equipment, lease an entire space or hire your own staff. […]

How to Keep Your Customers Coming Back to Your Hair Salon

How to Keep Your Customers Coming Back to Your Hair Salon

As a hair stylist, you’re already in the business of pampering your customers — giving them the royal treatment when they get into your chair. How about taking it a step further? In this digital era, when it’s so easy for a customer to tell the world about your great service or, worse yet, your […]

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