Posts Taged customer-service-skills

The stylists’ guide to fabulous customer service

The Stylists’ Guide to Fabulous Customer Service

In the world of styling, our customer service skills may be the last thing clients are thinking about when they book an appointment. They probably want to know if we can make them look like the celebrity in “this photo.” Or what we can do to make their split ends go away for good. How […]

5 Ways to Build Customer Loyalty

5 Ways to Build Customer Loyalty

Building a loyal client base is arguably one of the most difficult parts of being a hairstylist – even more so if you rent booths at multiple salons. However, there are methods you can use no matter where you rent that will keep clients coming back. Customer loyalty is everything! Learn what clients expect and be in […]

3 tips to help stylists satisfy an unhappy customer

3 Tips to Help Stylists Satisfy an Unhappy Client

No matter how insanely brilliant you are as a hairstylist, you will run into the uncomfortable situation of dealing with an unhappy client. It’s inevitable. The hairstyling business has hundreds of variables when it comes to styles, cuts and colors. No wonder that, at some point, your work won’t match the client’s vision of the […]

5 Reasons to Start Your Own Hairstyling Business

How to Build Your Clientele

The hardest part of being an independent stylist is building a client base. Even if you rent booths at multiple salons, you can’t rely solely on the new patrons you find there. Attracting new clients – and keeping them – requires a lot of networking and marketing. Here’s how you can start to build your […]

Hair stylist scheduling software

5 Things You Can Do For Your Client Besides a Haircut

Whether you operate your hair styling business as a studio renter, an owner or an employee, it’s essential to develop a connection with your clients that keeps them coming back. Not only that, by doing so, you can get on track to cultivating the type of relationships that result in increasing your business through word-of-mouth […]

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